Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Diet Goddess (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dietgoddess.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Coolest pajamas
Everything is super. As a gift, I will complement the review. But I'm sure it's cool. Advise
I ordered the second time already this style of pajamas, only other colors already. I like everything. Seller recommend.
Night shape fire. Nighnushka kaifovaya to the touch. Very nice to the body. No visible defects. Very cool looks
я в восторге на мой 44 село всё замечательно как я люблю, свободно. удобная приятная.
Recommend
Pajamas pts cool for such a cost! I ordered L to be a little loose. The order arrived in a week. Definitely to buy recommend *****
Excellent pajamas!!! I would even say gorgeous! The fabric is light and gentle. I fell in love with her. I ordered the size L (usually wear s) for height 168 perfectly, and as I wanted-freely! Everything is sewn quality. The accessories on the straps of the T-shirt are plastic-working. I really liked the kit! I'm happy! Thank you!!!
Bought from this store of the year 2 ago pink pajamas under Victoria sicret, I still wear it. In the photo I put it for comparison. It can be seen that the cut is different, the length of the shorts is also different, the accessories are metal this time. The quality of the fabric seems to be the same, the only thing that the T-shirt in the new kit is more, and in the armpits it does not sit beautifully, I will su. Pants length per height 169 full. The only thing, I thought that the coloring would look nicer. On this fabric, by the way, it is very easy to put a tighten
The parcel is well and neatly packed. The material is thin synthetics, but pleasant. On my height 154 cm long pants and sleeves, I'll hem. Very nice, beautiful set. The mask for sleep is strange, only fabric, no interlayer, elastic band like norms.
At 168 height, OG 95 og75ob95 took XL came up perfectly, thanks
My height is 176, clothes size S, top M can buy. Hips 95 cm. Ordered XL sat well, not wide, if less size, it would be cramped. Well, the length of the pants is a little longer I would like, if the pants to fold, then the rules are straight. Sleeves would also be a little longer on the shirt. For a long time I chose the size, I did not want much. Shorts straight cool sat down, they wanted to initially. And the order came quickly by mail. Weeks 2 catch up
7-piece pajama set On its parameters 83-64-89 height 166 I ordered the size M (this is the minimum size in the grid at the store)-I came up perfectly. Usually I Wear S, so I advise you to take a bigger size. The quality is quite good. Some of the strings were visible, but slightly. I liked the satin fabric, very pleasant to the body and does not sit down after washing. Pajamas are happy, I can recommend)) Detailed reviews for other things @ marketplace_gid
Order 25.11, received 29.11 at mail! Super quality! I bought myself a size L, my parameters: height 168, weight 59, OG 89, OT 75, OB 94, very comfortable in volume and growth! Thank you to the store for the awesome goods!)
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Cool kit for its price. Thank you store! I wear the size 46-48, XL perfectly approached.
Pajamas Super! No thread, thank you very much!
Delivery to Borisoglebsk was 11 days. Everything came safe and sound. Thank you to the store for the quality goods!