Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Diet Goddess (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dietgoddess.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Llegaron en 15 días a mexico, excelente calidad, no se transparentan y se amoldan al cuerpo 10/10
A very beautiful leggings for my yoga hours! The fabric is slightly tighter and seems a good quality. Beautiful pattern. Have a size up taken what was correct.
How l photo, it is very nice and good calidaf
легинсы очень хорошие. на мохй рост 164 и вес 60 все отлично. хочу ещё такую же маечку, надо поискать.
After a week of training, the arrows went, broke at the most interesting place. Not worth your money
Very high quality legends, just super, I recommend!
Excellent, I 've already bought several times and all super well.
On the girth of the hips 110 cm well sat size XL. Before that, I bought the size L for a girth of 105 cm, climbed, but sat tight. In addition, they were married, the "Arrow" crept from the seam. Therefore, I reordered to size XL (I already recovered to 110 cm by then). Height 176 cm. The material is dense, the waist is high, the navel closes. Also from this store bought a bra for the kit, however, the shades of fabrics are slightly different, but not critical. In general, very satisfied with the purchase.
I liked leggings, comfortable, took for yoga. I did not communicate with the store. I advise the goods and the seller.
Awesome! Photos of the doctor in good lighting. At the waist 65, the hips 88 tightly sat down. I'm happy! Thank you store!
v beautiful❤
Height 180, so pleased with the length of the leggings. For some reason, they are stroller and I do not like the greenish drawing. While Merila, immediately made a hole with her nail, when she pulled up .... Nails are not long
Sports pants are excellent.
Great! Very satisfied with my purchase
linda ótima qualidade
very nice yoga pants. good quality.. shipped fast.
Arrived, everything seems to be in order. Not tasted, but the material looks good quality and comfortable!! Like, was not so fast. But am happy to have received!! Recommend!!