Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Diet Goddess (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dietgoddess.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Blouse is good. Shoulder-40, og-100, ot-79, ob-107, size L is excellent.
Glad that I bought one size bigger! Now it fits(almost) perfect. By the breasts it’s a little tight.
Beautiful top. I wish the sleeves were longer but I can wait to wear it.
Excellent, very pretty, I arrive before the scheduled time, as in the photo, very happy with my blouse
I order the second time, there was white. Ordered Black. Totally cotton. Super! Classics ....
The shirt is of good quality, the lace on the sleeves is different from the lace on the chest, but not straight critical. All lines are even, the edges are overlaid. Doesn't stink. On the chest 98 came together, sleeves as expected, long. If you want a little wider, take a larger size
Blouse really liked. Material more cotton, milk color. Wear under the gas station. Smart. The goods came within the specified period, without any delay.
Nice when the order comes earlier, expected December 16-20, came on November 27. Chic blouse, comfortable.
Nice shirt. The quality of the fabric is high, real coton, which is very pleasing, as the blouse is open and well ventilated, just for the summer. Nice white color without yellowing. Look good on the chest 100 cm, do not diverge on the chest between the buttons. Does not fill the figure, because it is fitted. For a waist of 80 cm and a hips of 110 cm, my size is great.
Very beautiful blouse and super quality I recommend to store
кофта желанная отличная материал приятная советую всем спасибо продавцу
One word, great! On my 44 size, took L. I apparently have a very thin neck, a little too big, I'll change to myself. Thank you to the store and masters!
очень интересный вариант) раньше таких не покупала. смотреться лучше будет с высокой юбкой конечно. на свой S взяла М. село неплохо, но смело можно брать размер в размер, если грудь у вас 2-3. в целом покупкой довольна. Нитки не торчат, пуговицы слабо держатся, но это на всех блузках
Обалдеть, какая блузка.
It looks not bad