Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Diet Goddess (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dietgoddess.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ouaw, really surprising, my quality is excellent, the jersey is really good,
On height 173 took XL, thin body addition, sat perfectly, came to Kiev for 2 weeks
Very good quality, I measure 1.66 and my measurements are 90, 77, 110, and I got super the XL, the only thing I got a little tight on the pot, anyway i like the way it fits, and it came to me in approx 11 days uwu
Swimsuit bomb! Chest in it fire) on parameters 94-72-104 growth 164 took L, sat perfectly!
The material looks good quality. I'm happy with my purchase. Size M comes a little reduced and is more chosen than it looks.
perfecto, talla 40 pedí xl muy lindo llego rapido
Beautiful! I loved it, good stuff.
It's just super! I really like the swimsuit, it's the best I found on Ali. He, of course, pulls slightly because I'm high, 175, but in the rest of the class, everything hides what you need, and the chest emphasizes!
It's cute as the photo, it doesn't have double lining it's just a fabric but it looks great and nothing is marked that shouldn't be marked jajja, it has good terminations I am curvi size 44 buy XXL and I look good, I delay 3 weeks approx to arrive Stgo Chile, don't talk to store but everything went well
Arrived fast, excellent material, look beautiful but seen 38 and I could have asked one or two sizes smaller, was a little loose. Will use anyway!
Swimsuit dazzling, the color as the picture, the scale fitted exactly, flattering לגזרה, and have a seat in the chest. No spoke with the store.
Super Good bathing suit, good as finishes and it's super
Order on November 11, arrived November 24.
Nice, with lining. Size something small
Sewn perfectly, I recommend
It's super cute, better quality than that of shops like falabella or Ripley, I like it to be thick so it doesn't get carried away, it grabs the body well, when I saw the cleavage I was scared but when I put it it it doesn't start anything from behind it looks good, take pictures I leave them but they don't do justice to the