Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Diet Goddess (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dietgoddess.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality is dense, do not shine through. The growth of 170 is not short. On OB 88 perfectly sat down
For their money, the goods are very good. Color Bomb. The order was very satisfied
Super chulas, good hold I recommend to store I will order more. Thank you
Very nice, and super quality, you will be surprised, I will sure repeat with more colors.
I loved it. The Lycra is good and by putting it on it it cost a little as it is new but fits very well and tightens the meat to its just measure. Looking forward to going to the gym to use it already. I'm hallucinating that green color. Grateful to the store
It's beautiful the Mayans just q i think you should order one more size, I ordered an S and they squeeze me too much but beautiful Mayans next I'll order an M
Leggings! The material is super! Look super! The quality of tailoring is super! Exactly the same as in the store's photo. On the parameters from-74/ob-98 cm size S (read reviews and risked, but should not have), straight in, put on with a creak. You could take m-ku and it would be great. The length of leggings on girls of medium height and above, probably up to 170-173 cm, the norms will be. To me, the height of 158 cm is long, but due to the covering, it does not interfere. I'll give these to the child, I'll order m. The order issued 08.09, the notification from the mail came 05.09. It's been almost a month.
They look good quality, thick fabric, right size!
Superb quality Strong seams Very good design
Great leggings! Stretch, pull. On the 44th size took L, just right. By length on height 162 there is a stock in ~ 2 cm. The color is warmer green than it turns out in the photo. Delivery within 10 days in Sochi
I ordered a couple of leggings of one size but different colors. Specifically in this color small size, the material from which they are made tight and badly stretches. Strongly pulls. In a different color, more comfortable and the material is more thin and pleasant. In general, the purchase is happy. I did not communicate with the store.
I arrive very fast, the size is fine, the only thing that's a long leg.
Лосины классные, очень симпатичные и приятные по материалу, плотные! Но, к сожалению, мне пришли с браком… стрелка на самом выпуклом месте) Продавец сразу вернул деньги, что очень приятно, просто закажу ещё одни) покупала их за меньше чем 300₽, для этой цены - хорошие очень!
Son ideales se adaptan a la perfección, cómodas y calentitas. Repetiré en otro color
Super good tights, but I could have asked for a size less
As in the image they are already the second ones I ask are comfortable, a thick fabric but without getting hot. I am stylized and mark the right areas.