Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Diet Goddess (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dietgoddess.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super holder. Recommend. The backlight is connected from the bank, the batteries have not yet tried. Slightly poor quality casting on clamps, not critical.
That's a great thing. Fully corresponds to the description and kamplektation. Thank you very much to the store. I will order more as a gift.
Delivery Fast 5 days. Chose Express. A good holder, if not to make excessive efforts. Still, the connections are plastic. For an amateur, that's it.
I haven't tried it to do some soldering yet, but the product seems robust and durable. Assembly was very easy.
Very cool thing! For a long time I wanted this!
A wonderful auxiliary tool for soldering. I like everything-shape, color, ease of use, aesthetics of performance. The right, convenient, and even the rainbow eye tool is work in pleasure. I recommend to everyone the product and the store, with whom I did not have to communicate. The goods were delivered by The Courier, even a whole box (at least for a gift). All of the above talks about serious relationships with clients. Thank you very much to the seller and all happiness
To the store of the claim at all not what, he did everything as it should be good packaging.
It's a really cool thing. Massive, high-quality. There are three loupes: one is small, the other is big and there is a lens in it for even more increase. There are small tisochki. The backlight is normal, not bright and not dull, it works both from the network, and from 3 AAA batteries. Crocodiles are big, also excellent, do not mow.
Ordered from Russia in a week in Kaliningrad. Light, small, comfortable. The backlight is turned on by a separate key from 3 finger batteries, and you can use the USB cord through the adapter. On the lens itself there is an additional magnifying glass. The lens is adjustable in height. Clamps norms., adjustable both vertically and horizontally .. yes and tweezers-class.
Finally came in 19 days to Bashkiria. The quality of the goods is satisfied. Received in the pedestal of Pyaterochka. The third hand came in the original package, the box is not crumpled, not torn, everything is fine. The magnifying glass was additionally protected by a navel bag. The glass increases of course, but as it seemed to me not much, the purpose of the lens is smaller yet did not really understand. There was also a separate box with clips, sheep, saucer for small items, USB cable and as a gift a good metal tweezer, does not magnetic. The backlight included without batteries, powered by a USB socket in the computer, shines wonderfully. Flexible adjustment of everything, whether it's glass or the speaker itself with clamps, a stand for a soldering iron (although it would have been completed (on the diameter of the spring would))) I collected the stand to the end, but in fact I have not used it yet, I think it will be stable, as the soldering stations at me are neither heavy nor on the heel on the In general, I recommend the goods and the store
예상 배송일보다 일찍 도착했습니다. 배송추적에는 업데이트가 늦네요.
Goods priyshov for 29 dnev. I'll give you a description. The box came in a dugout, all the reception. All pratsiu чудовo, in the goods of goods
Express delivery super straight to the door the goods fully comply with the description and expectations♀& Middot;
Convenient stand for soldering iron. Thank you store.
Excellent accessory. Good quality and quite practical. Thanks
Useful pribluda, came without damage, the plastic is cheap, a little flimsy, but everything as stated works. For the House it will work, if you use it neatly, it will serve. For tweezer thank you
It came very, very quickly! I am very pleased. The description fully corresponds, although a little tight open boxes, but for such money... This is just a masterpiece long dreamed! Thank you!