Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Diet Goddess (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dietgoddess.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I tried them out and they sure work like they are supposed to. The red being the warmest. Good store and I recommend this store.
Gloves tested at + 5, so without heating is not frozen. Heated only winter will show... I will hope that the batteries in the frost will not quickly discharge. Three modes. While the button is heated pulsating. The index and large work on the sensor. Overall satisfied. Recommend.
Super rukavice akorát jsou veliké but jinak Pecka dělají what mají. Upřímně as píše prodejce yes yes vás it nezahřeje but zahřejou but ne for 40 stupnu... It is as klasická rukavice but vyhřívaná :)
good very warm
Delivery 3 months (customs suffered), packed well, made qualitatively, on hand the village is perfect, warms well, it is better to take with the battery, as the case for
The quality is excellent for such a price, comfortable even on a small hand, everything works warm, I really liked
Отлично упакованы и защищены. Качество отменное. Приятные на ощупь. Зимой посмотрим. Все время мерзнут руки на ярмарках. Теперь защищён!
Shipping is fast summer products exactly Ohm Performance is not without training for training or so Battery is still must be purchased by month
Delivered very quickly, in 5 days. Everything is in the kit. I haven't tried it yet. Size on the middle hand, as stated. My Palm S is drowning, but not much. In winter conditions from clothes you wait for heat, and heat is given by a large size. I will test-I will complement the review.
Ordered, came gloves in a few days, took in prstamat checked cool heats))
It took Mexico (gto) three weeks. Efficient product. Fulfill what is promised. So good that without turning them on it keeps your hands warm during the cold weather when driving a motorcycle. I ordered batteries but I recommend the rechargeable battery. It consumes batteries very quickly. What you save in the rechargeable battery is spent on rechargeable AA batteries. On the gloves even sweat your hand. I recommend them
thank You
Very good, large and warm gloves, thank you, I recommend))
Size is one seemed...