Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Diet Goddess (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dietgoddess.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
High quality product, was very pleased.
Bem embalado, ótimo estado, chegou relativamente rápido e antes do dia previsto. A qualidade é ótima e produto sem defeito algum ou danos
Quality construction and sound is absurd. Hard to find something similar for this price. Arrived super fast and and not taxed.
Microphone top line. Excellent audio quality. Bold design, great workmanship. Perfect. Recommend.
Came in perfect condition, well packed and protected, already tested and working perfectly, very passionate.
Arrived in 14 days for the city of Guarulhos microphone-sp. Microphone is is with professional quality for recreational use highly recommend! Will test a little and come back with more precise feedback, thanks.
Microphone very rugged, has excellent quality. Clean and clear. Is so powerful that captures any background noise. Need buy a quieter cooler for processor because even the fan noise it captures. Is my first microphone.
Recommend to everyone. Saw several reviews before buy and no lied in videos, impeccable quality same, would buy the k669, thankfully took this. Almost no noise, very heavy, not fall at all, beautiful color and you can monitor the audio on the back. And Super recommend to stream, videos and etc.. Product was super fast by the store, the problem was here in Brazil, took a little. Total time: 25 days.
Great product, clean and clear audio, not regret, use for teaching online. By coincidence if connected with a sound box (my case was a boombox) can you make a karaoke! Besides being aesthetically beautiful, recommend.
Fast shipping, arrived well packed. Excellent value for money. Saw many reviews on YT before buy and could make sure the quality when arrived. Bought a foam part to put and was top. Is plug and play, with great size. The only point "negative" is that not have button to off, the light stays on even with the PC off.
Excelente microfone, o melhor custo benefício que há. Mesmo tendo uma placa de áudio focusrite, optei pelo microfone, pois é de uma qualidade absurda
chegou em perfeitas condições. Excelente microfone custo benefício!
Good product! Did some tests and met my needs. Was looking for a microphone quality with affordable price for a record videos and the Fifine K670 was the best option no doubt.
Product arrived very quickly, functional and well packed. Came with a few details desgate microphone but nothing that bother me. Recommend!
Excellent product and construction arrived fast 15 days! Recommend store!!